Our Pediatric Office

Pediatrician Orchard Park, NY

Our friendly, knowledgeable staff works hard to make your visits to our office as smooth as possible. We've provided helpful information about our office on this page, including directions, hours, insurance and billing, payment options and financing.

Western New York Pediatrics
5800 Big Tree Road (Rte 20 A)
Orchard Park, NY 14127
(716) 662-7337
Fax: (716) 662-0641

Office Hours
Monday: 07:00 AM - 08:00 PM
Tuesday: 07:00 AM - 08:00 PM
Wednesday: 07:00 AM - 08:00 PM
Thursday: 07:00 AM - 08:00 PM
Friday: 07:00 AM - 04:00 PM
Saturday: 08:00 AM - 02:00 PM
Sunday: 08:00 AM - 10:00 AM


Click here for door to door driving directions

Appointments
Western New York Pediatrics takes pride in offering a range of providers and appointment times to accommodate your schedule. Please call our office at 662-7337 to schedule your appointment. In addition, we also offer all day walk in clinic Monday through Thursday (7am - 8 pm) and Friday (7am - 4 pm) for established patients. Walk in clinic best serves acute issues.  If you have a more complex problem, or a medical issues that has been present for a while, you may be best serviced by scheduling an appointment with a provider. 

Insurance and Billing
Please call or Email us for information specific to your insurance company and plan. Billing for WNY Pediatrics is now being done by HealthTec Solutions. If you have a question regarding your bill, please contact their office Monday - Friday at 639-0155. 

PLEASE REMEMBER TO ADD YOUR ACCOUNT NUMBER TO THE PAYMENT WINDOW WHEN USING THE PAYPAL OPTION. You do not need a paypal account to pay through paypal - just click the option to pay by credit card.  WNY Pediatrics does not receive your credit card information during the transaction process.

Payment Options
We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own pediatrician.

Policies

Co-Pays are Due on Date of Service

Please remember your co-payment is due at the time of your child's appointment.  If you have a high deductible insurance plan and have not met your deductible amount, it is our office policy to collect AT LEAST your co-payment amount prior to your child being seen.

A $5 Service Charge will be added to the appointment fees if a co-pay is not received on the day of service.

No Show Fee

Our no show fee is $25.  To avoid this fee, please contact our office if you cannot attend a scheduled appointment. This fee may be applied if your cancellation is received less than 24 hours prior to the appointment time.

Returned Check Fee

Please note - per office policy, all checks returned for nonsufficient funds will result in the current return fee of $39 being charged to your account. 

Forms

Please allow 7-10 business days for the completion of all forms.  As always, refills for ADHD medications should be submitted to the office at least 7 days prior to anticipated pick-up.